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ABOVE AND BEYOND

PETCARE CHICAGO

"...returning the favor"

773 412 3331

[email protected]

Insured, Bonded, PSA Member

PROMISES, POLICIES - PETS

GENERAL PHILOSOPHY AND PROMISES

  •  Because we recognize the profound capacity and generosity of companion animals to entertain, teach, comfort, and heal the humans around them, we at ABPC promise to return the favor by going above and beyond the mere basic and humane necessities of pet care and additionally endeavor to nourish the instinctual, physical, mental, and emotional well-being of your beloved 4-legged family members with every visit.
  • Because we all share the same values and beliefs as regards the importance and inherent worth of animals, all ABPC staff will treat your pets with the same high level of care, concern, and conscientiousness, according to ABPC’s philosophy. (more below)

SPECIFIC PROMISES FROM US

1. Pleasurable Visits.

To make each visit a fun, positive, pleasurable experience for your pet(s) so that they always look forward to seeing us and associate our presence with the most positive part of their day (besides seeing you, of course!). To respect, enjoy, and work congruently with the individuality of your pet’s personality. To earn the trust, affection, and respect of your pet to the maximum of our ability. To practice sound judgment, patience, problem solving, pack / alpha leadership (for dogs) in helping your pet be as calm and balanced as possible.

2. Safety/security.

To practice alertness and conscientiousness whenever with your pet(s) and protect your pet'(s) safety to the utmost of our ability. To use commands as directed by you OR those commands which may help keep your pet safe (ex: from running across streets, dealing with aggression from other animals, etc.)

3. Health.

To be observant regarding health; exercise caution with infirm /older pets; monitor hot / cold tolerance in your pet and act accordingly.

4. Integrity.

To document truthfully, thoroughly, and accurately visit activities and times. To stay the entire length agreed upon per visit. To arrive within the agreed upon time range and as close to the ideal time as possible.

5. Back up staff.

All ABPC staff will treat your pets with the same high level of care, concern, and conscientiousness. 

CORRESPONDING POLICIES

1. Pleasurable Visits.

If applicable, provide a valid dog park permit.

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2. Safety/security.

Provide us with secure collars, leashes, appropriate tags, waste bags. Advise us of and be responsible for behavioral issues if / as they become known. 

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3. Health.

Provide proof of vaccinations, licenses, permits, immunizations. Let us know what food, treats, medicines they use. Tell us if your pet is actively contagious. Provide us with instructions regarding medical care and payment .